Contact Us
We are ready to help with your technology needs
Get in Touch
Reach out through any of these channels and our team will respond promptly.
Our Location
42 Technology Lane
Sydney NSW 2000
Australia
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 2:00 PM
Sunday: Closed
Response Times
Email enquiries are typically answered within 4 business hours. For service requests submitted through our forms, expect a response within one business day.
Before Visiting
Walk-ins are welcome during business hours, but we recommend contacting us first to ensure a technician is available for your specific device type.
Parking is available on Technology Lane and in the public car park on Miller Street, a short walk from our location.
Need Urgent Assistance?
For time-sensitive technology issues affecting your business operations, please indicate the urgency in your message. We prioritise critical requests during business hours.
View Emergency ServicesFinding Us
Our service centre is located in the heart of Sydney CBD, easily accessible by public transport and with nearby parking options.
Train
5 minute walk from Wynyard Station
Bus
Multiple routes stop on George Street
Parking
Wilson Parking available at 50 Miller Street
Frequently Asked Questions
Quick answers to common enquiries
Do you offer remote support?
Yes, many software issues can be resolved remotely. We use secure screen-sharing tools to diagnose and fix problems without you needing to visit our location.
What devices do you service?
We support Windows and Mac computers, iOS and Android smartphones and tablets, smart home devices, and most consumer electronics. Contact us for specific device enquiries.
How long do repairs typically take?
Diagnostics are usually completed same-day. Repairs depend on parts availability and complexity, typically ranging from one to five business days. We provide accurate timelines after initial assessment.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and PayPal. Payment is collected only after service completion and your satisfaction.